Getting help

Spark is built so you can do everything yourself, with guides on every step. When you need a hand, there are three ways to get it.

1. Ask Spark to do an item

On any item of your launch page, press Ask Spark to do it. You see "Spark has been asked — we'll take it from here." Spark staff see the request in their list and take it on.

2. Get a Spark account manager

If you would rather have a person guide you, you can work with a Spark account manager.

• In the strategy workspace, every step has Stuck? Get a Spark account manager. Add a short note and press Send. You see "Sent. A Spark account manager will follow up."
• An account manager works inside the same screens as you. Anything they add is tagged Added by your account manager, and you must confirm it.
• An account manager never approves your strategy for you.

Rolling out

The account manager request inside the strategy workspace is being rolled out with the strategy workspace.

3. Contact Spark

• General questions: info@sparkautoflow.com
• Privacy and data deletion: privacy@sparkautoflow.com

When you write, say which page and which item you are asking about. Never send passwords or card details by email.